Shipping Policy Verified
Last Updated: December 23, 2025
Welcome to kelartstore. This Shipping Policy outlines how orders are processed and delivered. Our store is operated by KELART LLC.
1. Order Processing
Orders are processed only after successful payment verification.
Processing time: 1–2 business days (Mon–Fri, EST), excluding U.S. holidays.
Orders placed after 5:00 PM EST will be processed the next business day.
2. Shipping Carriers
We work with trusted carriers such as USPS, DHL, EMS, and local delivery partners. Carrier selection depends on logistics availability.
3. Delivery Time & Fees
Handling Time: 1–2 business days
Transit Time: 4–9 business days
Shipping Cost: $4.99
Total Delivery Time: 5–11 business days
Delivery times are estimates and may vary due to external factors such as weather, carrier delays, or peak seasons.
4. Order Tracking
After placing your order, you will receive a confirmation email.
Tracking details will be sent once your order has shipped.
Please allow 3–7 days for tracking updates to appear in the carrier system.
5. Shipping Address Accuracy
Please ensure your shipping address is accurate at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete addresses.
If a package is returned, reshipping fees may apply.
6. Delivery Issues
If your package is delayed beyond the estimated timeframe, please contact us for support.
We are not responsible for lost or damaged packages after they are handed to the carrier, but we will assist in resolving issues.
7. Custom Orders
Custom or made-to-order products may require additional processing time depending on complexity.
8. Shipping Limitations
Currently, we only ship within the Continental United States.
We do not ship to Alaska, Hawaii, Puerto Rico, Guam, APO/FPO addresses, or international locations.
